Katy Sue Membership Clubs – Terms and Conditions of Use

Membership  Agreement


PLEASE READ THE FOLLOWING TERMS AND CONDITIONS (“TERMS”) RELATING TO YOUR ACCESS TO AND/OR USE OF THE WEBSITE, FACEBOOK GROUPS  AND MEMBERSHIP PRODUCT(S) CAREFULLY.


These Terms form a binding agreement between you, us and (where applicable) the service provider when you complete your purchase of a Membership Product(s). By using the Katy Sue Members Website, The private members facebook groups, any mobile applications (the “Apps”) and any Membership Product(s), you agree to be bound by these Terms. You should print a copy of these Terms, or save them to your device, for future reference.


1. Information about us, the service provider and the Membership Product(s)

We are Katy Sue Designs Ltd, a company registered in England and Wales under company number 5056797 with registered office at Unit 6 Holman Court, South Shields, Tyne and Wear England which is also our main trading address. Our VAT number is 852774987

We provide or make available to you this website and any other United Kingdom website that we may own or operate currently or in the future (“Website”), and any and all online services (including those accessible via or through the Website) and applications that you subscribe to (“Digital Membership”). We may however ask our “affiliates” to provide some of these on our behalf, though we still remain responsible to you for the Website and Digital Membership.

Please follow the steps set out on the website in order to subscribe to a Membership Product(s). You will be able to identify and correct any errors before you subscribe. We will not file a copy of your agreement with us, though these Terms will remain accessible to you on the website.


2. Territory

The membership clubs are open to all countries


3. Your use of and/or access to the website, Facebook groups, the apps and membership product(s)

We grant you a non-exclusive, non-transferable, limited right to access, use and display the website, the apps and membership product(s) (and all materials provided as part of that, in whatever form, including digital and printed) for your personal, non-commercial use, provided that you comply fully with the provisions of these Terms. You agree not to give or transfer to, or share with, anyone else your rights to use and/or access the website, the apps and membership product(s). You agree that only you may use and/or access your user account and password. You agree to be financially responsible for all fees and charges in respect of usage or activity of the membership product(s) you subscribe to.


4. Changes to these Terms

We may revise these Terms where necessary to reflect changes in users’ needs, our business practices or changes in law, and where this will not unreasonably disadvantage you or be contrary to good faith. We will give you at least 30 (thirty) days’ notice of any revisions.

We will notify you of changes to these Terms by posting the changes on the website and the apps, and we may also email you with notice of these, with at least 30 (thirty) days’ prior notice. Any new or amended version of these Terms will take effect on the date we indicate in the posting and any email. If you do not wish your use of the website, the apps and/or any membership product(s) to be governed by the changed Terms, you have the right to terminate your membership as set out in point 8.

We and/or the service provider may modify or alter any aspect of the membership product(s), the website and the apps, including: (i) restricting the time the membership product(s), the website and the apps is available: (ii) restricting the amount of use and/or access permitted; and/or (iii) restricting any user’s right to use and/or access to any membership product(s), the website and the apps if we have a valid reason to do so. You agree that if we and/or the service provider do modify or alter any aspects of the membership product(s), the website and the apps in accordance with this point  4 and you do not like the changes we and/or the service provider have made, you may terminate your membership to the membership product(s) in accordance with paragraph 8. Any changes will not be effective during any notice period.

If you do not abide by the provisions of these Terms, except as if otherwise provided from time to time, you agree that, where we and/or the service provider consider it to be a serious breach, we and/or the service provider may immediately suspend or deactivate your user account, password and/or access, and all related information in your user account and/or bar any further access to such information, the membership product(s) and/or the website and the apps.


5. Refer a Friend

By referring a friend who has stayed with the group for a period of 3 months or a friend who purchases an annual subscription members can earn rewards
Rewards are listed in your club membership portal.
As rewards are due you will be notified in the MY ACCOUNT section of the members portal.
Rewards that are redeemed may be taxable, depending on the value of the item and the country, federal, state, and local tax laws applicable to member. Members are solely responsible for reporting such items on their tax returns and paying any associated tax liability.

Rewards can not be redeemed after you have left the club membership

There are no returns and exchanges of Rewards

Member’s rewards cannot be redeemed by, sold or otherwise transferred to, any other person.






6. Termination/Modification of Programme

Katy Sue Designs Ltd reserves the right at any point to change or terminate any and all aspects of the programme in whole or in part, including but not limited to, the manner in which rewards are offered and redeemed.


7. Charges and fees for the membership product(s)

Membership fees are charged in £ pounds sterling although the card payment provider may offer you the option to pay the currency conversion in your local currency.
As a member you agree as follows:

You agree to pay, using a valid credit or debit card (or other form of payment which we may accept from time to time), the fixed and periodic fees notified to you at on this website and in the apps (such as the recurring monthly fee or multiple period fee, as applicable), applicable taxes, and other charges and fees incurred in order to use or access the membership product(s).

We reserve the right to increase charges and fees, or to institute new charges or fees at any time, on at least 30 (thirty) days’ notice communicated to you by posting on the website, the apps and through such other means as we may deem appropriate from time to time (including email or post). If you do not agree to the increase or new charges, you may terminate your membership to the membership product(s) in accordance with paragraph 8. Any increased changes will not be effective during any notice period. After your payment for your initial prepayment plan billing period (annual plan or multiple-period plan), we will automatically charge your credit or debit card or other account 7 days prior to the start of each renewal period, unless you terminate your membership before you are charged for the relevant renewal period.

In addition to the fees set out above, you are responsible for all charges and fees associated with connecting to, using and accessing the membership product(s),  the website and the apps, including all telephone access lines (including long-distance charges, when applicable), internet service provider fees, telephone, computer and printer equipment, sales taxes and any other fees and charges necessary to do so;

You agree to provide us with true, accurate and complete information as required by the membership or sign up process to the membership product(s) (“Membership data”), including your name, address, telephone number, email address and applicable billing information (e.g., credit card number and expiration date), and to allow us to share your Subscription Data with third parties in order to bill your chosen payment method and otherwise as we set out in our Privacy Policy

You agree to maintain and promptly update the Membership data and any other information you provide to us, and to keep it accurate and current. If you provide any information that is untrue, inaccurate, or incomplete, or we have reasonable grounds to suspect that this is the case, we and/or the service provider reserve the right to suspend or terminate your user account, and refuse any and all current or future use and/or access by you of any of the membership product(s), the website or the apps, until this is rectified to our satisfaction. You must regularly check the “Account Settings” feature of the website or the apps to determine whether your Membership data is current and accurate and, if it is not, you must promptly correct or update it. You agree not to register for more than one account, create an account on behalf of someone else, or create a false or misleading identity on the Website or in the Apps.

If your account or membership is suspended or terminated for any reason, you agree not to register or subscribe again for a membership product(s) and/or the website and the apps using another user name or through any other means. If we suspect, in our sole discretion, that your account or membership has previously been suspended or terminated, we reserve the right to terminate any new account or membership you have registered without any notice to you.

You are entirely responsible for maintaining the confidentiality of your password and account information. You must notify us immediately if you know of, or suspect, unauthorised use of your account, or of any suspected breach of security, including loss, theft, or unauthorised disclosure of your or anyone else’s password or payment information. If your payment method expires, is cancelled, lost or is subject to use without your authorisation, you agree to promptly notify our customer service team or  to access the “My Account”  feature of the website to update your Membership data to provide details of an alternative current, valid payment method. You are entirely responsible for any and all activities that occur through your user account. You are also responsible for paying any amounts billed to your payment method by a third party which were not authorised by you. You are also entirely responsible for any printed material you receive that allows you to use or access the Workshop + Digital membership. You agree that such printed materials are for your personal use and are non-transferable.


8. Cancellation of a membership product(s)

You or we may terminate your membership to a membership product(s) at any time. To cancel, please visit the “My Account ” section on the website or apps and look for the My Subscription section. Follow the steps to cancel. Your cancellation will take effect at the next billing date. If you cancel near the end of your billing period and are inadvertently charged for the next period’s fee, please contact our billing services team accounts@katysuedesigns.com to have the charge reversed. However, if you use any membership product(s) during that next period, you will not be entitled to a refund. We reserve the right to collect fees, surcharges, or costs incurred before your cancellation takes effect.

When you cancel a membership product(s) and it has ended, we will immediately deactivate your user account and all related information in your user account and/or bar any further access to such information, the membership product(s) and/or the website, Facebook group and the apps.

If we terminate your membership to a membership product(s) because of a serious breach by you of these Terms then you will not be entitled to any refund. If we (rather than you) terminate for any other reason, then we will refund to you a proportion of your most recent payment so that you do not end up paying for the part of that billing period when the membership product(s) was not available to you.


9. Availability of membership product(s)

Membership products are sold in £ pounds sterling and shipping rates may be applied as notified at check out.
Taxes or duties may be payable on shipped products within your own country.


10. Privacy and security

We are committed to protecting your privacy and security. We only use your personal information in accordance with our Privacy Policy. Please take time to read this, as it explains how we use your personal information.


11. Restrictions on use of Content

You acknowledge that any materials that you receive in relation to a membership product(s) this website , Facebook groups and the apps may contain information, software, images, photos, video, text, graphics, music, sounds, questions, creative suggestions, messages, comments, feedback, ideas, recipes, notes, drawings, articles and other materials (collectively, “Content”) that are the property of Katy Sue Designs Ltd and/or our licensors and are protected by intellectual property and other rights, and that these rights are valid and protected in all forms, media and technologies existing now or in the future. All our Content is copyrighted under the United Kingdom copyright laws (and, if applicable, similar foreign laws), and we own the copyright in and to the selection, coordination, arrangement and enhancement of our Content or are licensed to use our Content (including the selection, co-ordination, arrangement and enhancement of that Content). All trademarks appearing in our materials and on this website and the apps are trademarks of their respective owners. Our commercial partners, suppliers, advertisers, sponsors, licensors, contractors and other third parties may also have additional proprietary rights in the Content which they make available in the materials or on the website. You may not modify, publish, transmit, distribute, perform, participate in the transfer or sale, create derivative works of, or in any way exploit, any of our Content, in whole or in part. When Content is received by you in any form, you do not obtain any ownership interest in that Content. Modification of our Content or use of the Content for any other purpose, including, but not limited to, use of any our Content in printed form or on any other website or networked computer environment is strictly prohibited unless you receive our prior written consent.


12. Content Standards and Conduct Guidelines

You acknowledge that all Content posted, emailed, or otherwise transmitted to or on the website or through the Facebook group whether posted at our request or voluntarily, and whether publicly posted or privately transmitted (collectively, the “Postings”), is the sole responsibility of the person who made the Posting. This means that you are entirely responsible for all Postings that you post, email or otherwise transmit the Facebook group. We do not control all the Facebook member Postings posted, and, as such, do not guarantee the accuracy, integrity or quality of such Postings. Although we have adopted community standards and conduct guidelines for the users of Facebook group/s you understand that by using Facebook, you may be exposed to postings that are offensive or objectionable. Under no circumstances will we be liable in any way for any Postings (other than for our own Content), including, but not limited to, for any errors or omissions in any Postings, or for any loss or damage of any kind incurred as a result of the use of the Facebook group.


13. You agree not to use the Facebook group to:

(a) upload, post, email or otherwise transmit any Postings or other materials that are unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libellous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable (in our sole discretion);
(b) harm minors in any way; or solicit or otherwise attempt to gain any information from a minor;
(c) impersonate any person or entity, including, but not limited to, any user of membership club, a director, officer, employee, shareholder, agent or representative of us, our affiliates or any other person or entity, or falsely state or otherwise misrepresent your affiliation with us or any other person or entity;
(d) forge headers or otherwise manipulate identifiers in order to disguise the origin of any Postings or other materials transmitted to or through Connect;
(e) upload, post, email or otherwise transmit any Postings or other materials that are not your own or that you do not have a right to upload, post, email or otherwise transmit under any law or under contractual or other relationships (such as insider information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
(f) upload, post, email or otherwise transmit any Postings or other materials that infringe upon intellectual property rights, right of privacy or publicity or other ownership rights of any party;
(g) upload, post, email or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of commercial solicitation except in the areas, if any that are specifically designated for such purpose;
(h) upload, post, email or otherwise transmit any Postings or other materials that contain software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
(i) disrupt the normal flow of dialogue, cause a screen to “scroll” faster than other users of Connect are able to type, or otherwise act in a manner that negatively affects or otherwise diminishes the quality of another user’s experience of Connect;
(j) interfere with or disrupt Connect or servers or networks connected to Connect, or disobey any requirements, procedures, policies or regulations of networks connected to Connect and/or the apps;
(k) intentionally or unintentionally break any applicable laws and/or regulations;
(l) “stalk” or otherwise harass another user of Connect and/or any employee of us or the service provider;
(m) solicit, collect or post personal data or attempt to solicit, collect or post personal data about other users of Connect (including username or passwords) or about any other third party; and/or
(n) access or attempt to access another user’s account without his or her consent.

Your right to use and/or access the website, Facebook group and apps and contribute to discussions depends on your compliance with the community standards and conduct guidelines above. We may revoke your right to use and/or access all or a portion of the membership club and/or take any other appropriate measures to enforce these community standards and conduct guidelines if violations are brought to our attention. Further, if you break the community standards and conduct guidelines, we may terminate, in our sole discretion, your use of, or participation in Facebook group/s  Area.

Unless otherwise stated in our Privacy Policy, all Community Area communications, including, but not limited to, chat, and facebook groups , are public and not private communications. We reserve the right to monitor some, all, for compliance with the community standards and conduct guidelines above, or for any other purpose, but are not obliged to do so except if required to by law. You acknowledge that by providing you with the ability to make Postings in the Facebook group, we are not undertaking any obligation or liability relating to any Postings, nor do we endorse any Postings. Although we reserve the right to remove, without notice, any Posting for any reason, we don’t generally review Content prior to the Content’s posting and we have no obligation to delete Postings that you may find objectionable or offensive..


14. Children

This website is not for use by children and is not directed to children. The membership product(s), the website and the apps are for use and access by individuals who are eighteen (18) years or older. Individuals under the age of 18 (eighteen) are not allowed to subscribe to the membership product(s).




15. Website links

These Terms apply to the website and the apps, and not to the websites of any other person or entity. We may provide, or third parties may provide, links to other worldwide websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse (and are not responsible or liable for) any content, advertising, products, or other materials on or available from such websites or resources. You further acknowledge and agree that, under no circumstances, will we be held responsible or liable, directly or indirectly, for any loss or damage that is caused or alleged to have been caused to you in connection with your use of, or reliance on, any content, advertisements, products or other resources available on any other website (regardless of whether we directly or indirectly link to such content, advertisements, products or other resources). You should direct any concerns with respect to any other website to that website’s administrator or webmaster.


16. Trade and service marks

Katy Sue is the trade name and the registered trademark and service mark of Katy Sue Designs Ltd as are certain other trademarks and service marks used by us and the service provider. All rights are reserved.


17. Legal rights

You have mandatory legal rights as a consumer in respect of the membership product(s). Nothing in these Terms affects those legal rights.

Please however note the following important disclaimers:

(a) the elements of this website and the apps that are not included in the membership product(s) are provided “as is” and without warranties of any kind, either express or implied. We disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, compatibility, security or accuracy;

(b) neither we, nor any of our respective licensors, licensees, service providers or suppliers promise that the elements of this website that are not included in the membership product(s) will be uninterrupted or error-free, that defects will be corrected, or that the website is free of viruses or other harmful components;

(c) neither we nor any of our respective licensors, licensees, service providers or suppliers make any statements regarding the use or the results of the use of the Digital memberships in, or offered through this website, in terms of their correctness, accuracy, reliability, or otherwise; and

(d) no advice or information, obtained by you from us or the service provider shall create any binding statement unless expressly set out in these Terms.


18. Limitation of liability

Each Party’s total liability (whether in contract, tort or otherwise) under or in connection with this agreement or based on any claim for indemnity or contribution shall not exceed 125% of the total Fees (excluding any VAT, duty, sales or similar taxes) paid or payable by you to us during the preceding 6 (6) month period.
The membership product(s), the website and apps are supplied for domestic or private use. You agree not to use a Product for any commercial, business or resale purpose, and we and the service provider have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We and the service provider do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by negligence or the negligence of any employees, agents or subcontractors, for fraud or fraudulent misrepresentation, or for breach of any of your legal rights in relation to the membership product(s).


19. Governing law and jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. You agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.


20. General terms

If the supply of a membership product(s) is delayed by an event outside our or the service provider’s control, then we or the service provider will contact you as soon as possible to let you know and will take steps to minimise the effect of the delay. Provided we or the service provider do this we and/or the service provider will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the membership product(s) and receive a refund for any membership product(s) you have paid for but not received.


21. Dispute Resolution

The EU Commission has provided for an internet platform for online dispute resolution (“ODR Platform”). This ODR Platform serves as point for an alternative dispute resolution with regard to contractual obligations from online contracts. The ODR Platform is accessible at the following link: http://ec.europa.eu/consumers/odr.


22. How to contact us

If you have any questions or concerns you may contact us by e-mail at info@Katysuedesigns.com  or by post at:

Katy Sue Designs Ltd
Unit 6 Holman Court
South Shields
Tyne and Wear
NE331RL
United Kingdom